Cookies Policy

This Cookies Policy describes how cookies and similar technologies are used on certain of our owned or controlled websites, web properties (e.g., widgets and applications) and mobile applications (“Mobile Apps”) that contain or link to this Cookies Policy (such websites, web properties and Mobile Apps are referred to herein collectively and individually as the “Site”).

By using the Site, you agree to the terms and conditions of this Cookies Policy. Please refrain from visiting the Site or alternatively, please disable cookies and similar technologies (as explained below) if you do not wish cookies to be stored or accessed on your computer or mobile device.

We may change this Cookies Policy at any time. Please take a look at the “LAST REVISED” legend at the top of this page to see when this Cookies Policy was last revised. Any changes in this Cookies Policy will become effective when we make the revised Cookies Policy available on or through the Site.

1. WHAT IS A COOKIE?

A cookie is a text-only string of information that the Site’s server transfers to the cook-ie file of the browser on your computer or other device so that the Site’s server can read and retrieve the contents of that cookie.

2. HOW WE USE COOKIES

2.1 We currently use both session and persistent cookies on our sites.

Below are the major cookies used, where the relevant features are enabled on a par-ticular Site.

Name Owner (EMP/ 3.rd party) Description / Purpose Expiration
LastTracker EMP Stores the name of the last tracker a customer came in contact with. This is used to determine which channel wins the attribution. 1 Month
uslk_e Userlike Stores an encoded value and some user tracking information. It's used to recognize users after they terminated the conversation. 1 Year
uslk_s Userlike Stores the application data for UserLike. It's used to persist data and store the machine state as nessessary data to enable the application. Session
__cq_dnt Demandware Stores a user tracking data. It's used to track and analyze users who are visiting our page anonymous or are browsing in a logged-in state. Session
__cfduid Demandware Stores a user tracking data. It's used to track and analyze users who are visiting our page anonymous or are browsing in a logged-in state. 30 Days
__cq_bc Demandware Stores a user tracking data. It's used to track and analyze users who are visiting our page anonymous or are browsing in a logged-in state. 30 Days
__cq_seg Demandware Stores a user tracking data. It's used to track and analyze users who are visiting our page anonymous or are browsing in a logged-in state. 13 Months
__cq_uuid Demandware Stores a user tracking data. It's used to track and analyze users who are visiting our page anonymous or are browsing in a logged-in state. 12 Months
cqcid Demandware Stores a user tracking data. It's used to track and analyze users who are visiting our page anonymous or are browsing in a logged-in state. Session.
dtCookie Dynatrace Stores a list of parameters in the form of key-value pairs. They are used to track a visit over the span of multiple requests. Session
dtLatC Dynatrace Stores a numeric value. It's used to measure the server latency for performance monitoring. Session
dtPC Dynatrace Stores value generated by Dynatrace. It's used to track users around the site. Session
dtSa Dynatrace Stores an action parameter. It's used to temporarily store page spanning actions. Session
dw_dnt Demandware Stores the session ID. Is used to check if first-party cookies can be used and are used to determine if a session shouldn't be tracked anymore. Session
dwac_* Demandware Stores user information, cart content and e-commerce related information. It's used to manage the website and provide basic functionality. 24 Month
dwanonymous_* Demandware Stores user information, cart content and e-commerce related information. It's used to manage the website and provide basic functionality. 6 Month
dwsecuretoken_* Demandware Stores security information. It's used to store the necessary information to secure the connection via HTTPS. Session
dwsid   Stores security information. It's used to store the necessary information to secure the connection via HTTPS. Session
emp_lt_wt_mc EMP Stores encoded tracker information. The information is used to track and analyze user movement and behavior across the page. 1 Month
rxVisitor Dynatrace Stores the from Dynatrace generated Visitor ID. It's used to correlate sessions to a unique visitor. Permanent
rxvt Dynatrace Stores two timestamps. These are used to determine the session timeout, defined by Dynatrace. Session
session-set EMP / Demandware Stores a true or false value. It's used to persist the information if a session was set. 20 Years
sfcc_languageHint EMP Stores a true or false value. It's used to control if a langue selector should be shown or hidden. 10 Years
sid Demandware Stores an encoded value. It's used to uniquely identify the user's session. Session
dtbd98 EMP Stores the content of the wishlist. It's used to allow anonymous users to save products on their wishlist. 60 Days
sfcc_cookieHint EMP Stores the fact if the user has accepted the cookie hint. Is used to prevent annoying the user with repeated cookie information. 10 Years
customerEmailUnhashed EMP Stores the email address of the currently logged-in user. Is used to provide the mentioned tracking provider with unique user identification. 3 Days
customerEmailHashed EMP Stores a hashed version of the email address of the currently logged-in user. Is used to provide the mentioned tracking provider with unique user identification. 3 Days
dtReturn EMP Stores the UID of the visited page. It's used to enable the customer to return to it after he left it. 30 Minutes
sfcc_usr EMP Stores the user id of a former customer. It's used to recognize customers, which aren't actively logged in. 0 Days
emp_lt_freez EMP Stores a boolean value. It's used to prevent the overwrite of the last entry point from the customer. 3 Hours
emp_lt_wt_mc EMP Stores a list of names of entry points used by the customer to enter the webshop. It's used to analyze and track the customer journey. 1 Month
scarab.visitor Emarsys Stores tracking information about the users. It's used to create personalized recommendations for the user. 1 Year

2.2 3rd Party Cookies

We use a range of 3rd party content and tools on the Site. As a result, when you visit a page with content embedded from, for example, Facebook or YouTube, cookies may be placed by the Site. We do not control the dissemination, content or specific use of these cookies. You should check the relevant third party website for more information about these.

Below are some of the main 3rd party services we use:

  • Facebook – to help users register with our services via their Facebook ac-count, Like or Share website content to the Facebook platform, and display content from Facebook : https://www.facebook.com/help/cookies
  • Twitter – to display content from Twitter and allow users to connect with the art-ist’s Twitter accounts; to quickly share information via the Twitter social net-work without having to log into Twitter again :https://twitter.com/privacy
  • Youtube – to display video content in embedded players from YouTube : https://www.google.com/policies/privacy/
  • Brightcove – to display video content in embedded players : https://support.brightcove.com/en/docs/video-cloud-player-cookies
  • SoundCloud – to display audio content in embedded players from SoundCloud: https://soundcloud.com/pages/privacy
  • Akamai – to display audio and video content in embedded players : https://www.akamai.com/html/policies/privacy_statement.html/li>
  • Add This – to enable users to share website content on a variety of social and content networks : https://www.addthis.com/privacy
  • Google– to enable users to be shown search or YouTube advertising relevant to the artist site they have visited and web analytics : https://www.google.com/policies/privacy/
  • Tumblr– to display content from Tumblr : https://www.tumblr.com/policy/en/privacy
  • DoubleClick– to measure effectiveness of online marketing campaigns : https://www.google.com/policies/technologies/ads/
  • Crashalytics - to collect information about bugs and crashes that may occur in our iOS and Android apps. https://www.google.com/policies/privacy/
  • Stumbleupon - to enable users to share website content on a variety of social and content networks : https://www.stumbleupon.com/privacy
  • PayPal – to recognize a user as a PayPal customer; customize PayPal ser-vices, content and advertising; measure promotional effectiveness; collect in-formation about a user’s computer or other access device to mitigate risk, help prevent fraud and promote trust and safety : https://cms.paypal.com/us/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Privacy_full&locale.x=en_US
  • Webgains – to remember when a user clicks on or views an ad during the same browser session; also to de-duplicate clicks from the same source: https://www.webgains.com/public/privacy/webgains-cookies/
  • Adobe Flash Player – to improve the user experience and to save preferences: https://www.adobe.com/uk/privacy/policy.html
  • Flickr – to display photo content in embedded players from Flickr : https://info.yahoo.com/privacy/us/yahoo/flickr/details.html
  • SmartURL – we may use SmartURL to rebrand some links to our Sites proper-ties as well as the websites of our third party partners to which our Sites link. SmartURL provides anonymised, aggregated statistics relating to use of a shortened URL, for example by telling us how many times it has been clicked on. We do not have access to the IP address of a user’s computer collected by SmartURL when a user uses its service. SmartURLdoes not have any access to data collected on our Sites.
  • AuDigent – we may use AuDigent pixel tags, web beacons and other similar technology. Such technologies may be used to, among other things, track the actions of the website users for the purpose of serving ads on third party web-sites, measure the success of marketing campaigns and compile statistics about the website usage and response rates.
  • Criteo - we may use Criteo Retargeting
  • Webtrekk - to obtain statistical evaluations of purchasing behaviour, we record shopping baskets and orders. www.webtrekk.com/privacy-statement/
  • AdClear - we may collect statistical data for campaign tracking and to optimize the offer for our customers accordingly: https://www.adclear.de/en/dataprivacy/
  • Dynatrace - we may use Dynatrace Performance Monitoring for performance and application monitoring of the web application. www.dynatrace.com/company/terms-and-conditions/privacy
  • Salesforce - we may use Salesforce Commerce Cloud Analytics to analyse user transaction data. www.salesforce.com/company/privacy/
  • Dynamic Yield - we may use Dynamic Yield to optimize each users experience in our online shop with the help of relevant recommendations and content. To optimize the personal experience Dynamic Yield is analysing behavior seg-ments in our Webshop.
  • CQuotient - is the basis for Commerce Cloud Einstein. CQuotient enables us to deliver uniquely tailored messages to every customer at any interaction by analysing each customers individual behaviour.
  • Third-party advertisers on our websites or web properties may use cookies and other technologies in their advertisements for statistical purposes; we have no control over cookies placed on our websites or web properties by third parties

3. REFUSING COOKIES ON THE SITE

If you do not want your personal information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or gives you the choice of declining or accepting the transfer to your comput-er of a particular cookie (or cookies) from a particular website. Information about the procedure you are required to follow in order to disable cookies can be found on your Internet browser provider’s website via your help screen. You may wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html for information on com-monly used browsers. Please be aware that if cookies are disabled, not all features of the Site may operate as intended.

We want you to know how to get rid of these tracking cookies if you like. This is why we provide User Choice and list links to pages where you can manage the cookies:
If you want to clean out all tracking cookies from all your websites, here are links where you can download three programs that can clean out tracking cookies:
https://www.lavasoftusa.com/products/ad-aware_se_personal.php
http://www.spybot.info/en/download/index.html
https://www.webroot.com/consumer/products/spysweeper/