FAQ Orders

Of course you can order in our online shop any time. Our Customer Service will also be happy to take your order by telephone or in writing, such as by email or post. In the case of a phone or written order, payment is only possible via pre-payment or credit card.
For technical reasons, it is only possible to cancel an order placed using payment in advance. Alternatively, you have the option not to accept the package or to send the order back within 30 days.
The RRP is the recommended or suggested retail price of a product set by the manufacturer and provided by a supplier, manufacturer or seller.