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FAQ Payment

PayPal
Select PayPal at checkout to be redirected to their secure payment page. Once you’ve confirmed your payment, PayPal will invoice you. You can link a bank account or credit card to your PayPal account. A free PayPal registration is required.

Credit Card / Debit Card 
You can pay quickly and securely by credit card / debit card. Your card details are encrypted using SSL technology to ensure a high level of security. We accept MasterCard and Visa. To process your order, we’ll need your 16-digit card number, expiry date, and the security code from the back of your card.

Bank Transfer 
You’ll find our bank details in your order confirmation email after placing your order. Please note that it can take up to 5 working days for your payment to reach us. We’ll dispatch your order once we’ve received your payment.

Apple Pay
With Apple Pay, you can pay quickly and securely using a payment method saved in your Apple Wallet. At EMP, Apple Pay is only available on compatible Apple devices.

Google Pay
With Google Pay, you can pay quickly and securely using a payment method saved in your Google Wallet. Google Pay is only available when the payment method is supported on the device and browser you’re using.

Unfortunately, it is not possible to change the payment method after placing the order. Orders are immediately processed and sent to our logistics team, and once this happens, they are locked for us, even if the shipment hasn't been dispatched yet.

Please note that, depending on your bank, it may take 3 to 5 working days for your payment to be processed on our end. Once we've received and verified the payment, your order will be processed and dispatched as soon as possible.

We will send your invoice by email as soon as your parcel has left our warehouse.