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Returns portal

And it's that simple:

Return your item in 4 steps

1

Choose your order

Enter your order number and/or postal code and find your order.

You will find your order number in the order confirmation or on the invoice sent to your email address.
Please use the postcode of your delivery address.
2

Select your items

Please select the items you would like to return.

3

Please confirm your details

Bank details may be required for a refund

4

Return package

Hand the package in at any Post Office. (E.M.P. Merchandising Handelsgesellschaft mbH, Darmer Esch 333, 49811 Lingen, Germany)