FAQ (Frequently Asked Questions)

What shall I do when an item does not suit me?

Please find the details concerning exchange and return here.

What shall I do when an item arrives damaged?

Please make sure that you receive an undamaged package (if necessary open the package in the presence of the postman). Do not in any case accept a damaged delivery (e.g. an opened box or similar).

If you receive a damaged item in an undamaged package, please contact our customer support.

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